Jurnal Bangkit Indonesia

Analisis Kualitas Layanan Website LMS STMIK Bandung Terhadap Kepuasaan Pengguna Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA)

2025-04-16T17:31:31+07:00

In the digital era, technological innovation plays a significant role in the development of various sectors, including education. This study aims to measure the level of user satisfaction among students and to identify the dimensions of Webqual 4.0 and Importance Performance Analysis (IPA) that influence the quality of the Learning Management System (LMS) website at STMIK Bandung. The methodology employed includes Webqual 4.0 and Importance Performance Analysis (IPA). A quantitative approach using questionnaires was applied to students who utilize the website. Data was collected through questionnaires with variables of usability, information quality, and service interaction quality, comprising 22 indicators. Importance Performance Analysis (IPA) was used to identify indicators that require improvement or maintenance based on user performance and expectations. The results of this study reveal an average gap of 0 between the expectations and performance of the LMS website at STMIK Bandung, indicating that the service quality meets expectations. Nevertheless, certain indicators such as USB1 and USB2 exceed user expectations. The hypothesis linking website quality to user satisfaction is accepted, particularly as the variables USB and SIQ demonstrate a significant correlation with user satisfaction. The Webqual Index (WQI) indicates that the website is categorized as good, with a score of 0.87 (87%). Through Importance-Performance Analysis, it is recommended to focus on USB8. The practical implications of this research provide an overview of the service quality of the LMS website at STMIK Bandung and can serve as a guideline for the university administration to enhance the quality of the existing academic platform.

Implementation of the Winnowing Algorithm for Detecting Similarity in Thesis Proposals within the KP and Thesis Information System (SIKPS) at STMIK Bandung

2025-04-16T17:29:30+07:00

The Winnowing algorithm is used to identify similar words/sentences (common subsequences) in two or more compared texts. This algorithm converts the text's N-grams into hash values known as fingerprints. This study aims to design and implement a web-based thesis proposal similarity detection system at STMIK Bandung using the Winnowing algorithm. STMIK Bandung provides an online thesis title submission facility through the SIKPS website. However, students often submit identical titles without realizing that these titles have already been submitted. The developed system will assist students in detecting the similarity level of their submitted thesis proposals with existing proposals in the SIKPS website database.

Sharia-Based Property Transaction and Installment Journal Information System

2025-04-16T17:31:17+07:00

The recording of transactions and installments in Indonesia's property business still largely relies on manual spreadsheet-based methods, which are prone to data loss, recording errors, and limited accessibility. This study aims to design and develop a Sharia-Based Property Transaction and Installment Journal Information System to improve recording efficiency and ensure compliance with Sharia principles in property sales transactions. The system was developed using the Rapid Application Development (RAD) method, utilizing Unified Modeling Language (UML) and Entity Relationship Diagram (ERD) for modeling, along with MySQL and CodeIgniter as the development platform. Testing using the Black Box Testing method demonstrated that key features, such as transaction journal recording, chart of account management, installment payments, and transaction monitoring, function effectively. The study results indicate that this system can enhance transaction recording efficiency, simplify installment payment tracking, and ensure that all financial processes comply with Sharia standards. By implementing this system, Sharia-compliant property businesses are expected to manage their finances more transparently, securely, and efficiently.

Implementation of a Decision Support System Using the Simple Multi-Attribute Rating Technique (SMART) Method for New Student Admission Selection

2025-04-16T17:31:03+07:00

The admission of new students is a crucial process for schools to select prospective students who meet predefined criteria. Currently, the selection process at SMA Bina Muda Cicalengka is still conducted manually, which increases the risk of errors and inefficiencies. Therefore, a more modern and structured student admission selection system is required. This study aims to develop a Web-Based Decision Support System for New Student Admission Selection to facilitate the registration process, enhance selection accuracy, and provide more systematic data for in-depth analysis. The system employs the Simple Multi-Attribute Rating Technique (SMART) to evaluate prospective students based on several criteria, such as the average diploma score, academic achievements, and economic background. The development process follows the Extreme Programming (XP) methodology, enabling a more flexible and adaptive approach to user requirements. The research findings indicate that implementing a web-based system at SMA Bina Muda Cicalengka allows for broader accessibility and generates a faster and more optimal selection process. The integration of information technology in the student admission selection process has proven to enhance transparency and fairness, thereby improving the school's decision-making quality and overall service efficiency.

Analisis Sentimen Pengguna X Terhadap Kebocoran Data Pribadi Menggunakan Algoritma Naïve Bayes Classifier

2025-04-16T17:30:50+07:00

Personal data breaches in Indonesia have become increasingly prevalent, posing significant risks to both individuals and businesses. With the rapid advancement of information technology, this issue has sparked intense discussions on social media, particularly on the X (Twitter) platform. This study aims to analyze user sentiment on X regarding personal data breaches by classifying opinions into positive, negative, and neutral sentiment categories. Additionally, this research evaluates the performance of the classification model using a confusion matrix to measure accuracy, precision, recall, and f1-score. The method used in this study is the Naïve Bayes Classifier, with 70% training data (433 data points) and 30% testing data (186 data points). The data was obtained through web crawling and preprocessed before performing sentiment classification. The results indicate that negative sentiment dominates with 43.54%, followed by positive sentiment at 28.50%, and neutral sentiment at 27.96%. Model evaluation achieved an accuracy of 98.92%, with negative precision 100%, neutral precision 100%, and positive precision 96.30%. Meanwhile, recall for both positive and negative sentiment reached 100%, while recall for neutral sentiment was 96.23%. The f1-score for negative, neutral, and positive sentiment was 1.0, 0.988, and 0.981, respectively. These findings demonstrate that the Naïve Bayes Classifier performs exceptionally well in classifying sentiment related to personal data breaches. The dominance of negative sentiment in the classification results reflects high public concern over this issue, highlighting the urgent need for enhanced data security measures and privacy protection in Indonesia.

Implementation Of User-Centered Design (UCD) Method On The Design Of Real- Time Coffee Shop Reservation Application

2025-04-16T17:30:37+07:00

The digitalization of business has changed many aspects of life, including how coffee shops do business. In this context, SMS, WhatsApp, and Instagram technologies have become important tools in helping customers make reservations. Reservations at coffee shops allow customers to ensure a seat when visiting and avoid disappointment due to full coffee shops. At Samanko Coffee Roasters, reservations are made via WhatsApp, with customers contacting the contact listed on Samanko Coffee Roasters' Instagram account. This process involves several steps, including checking the availability of seats according to the customer's wishes and manual recording in a notebook. The problem that arises is the difficulty in identifying real-time seat availability and limitations in recording customer data. This can cause inconvenience and decrease customer satisfaction. The solution to this problem is the development of a Samanko Coffee Roasters reservation website using the User Centered Design (UCD) approach. The UCD approach places the user as the main focus in system design. The website interface can be customized according to user needs by involving users in the development process. Using the UCD method provides an effective solution based on usability evaluation using the SUS method on 20 respondents obtained a score of 87, meaning that the acceptance of the design is at level A or excellent.

Audit of Information System Implementation of Vansesco Boutique Thrift Store Using COBIT 4.1

2025-04-16T17:30:23+07:00

Technology is certainly beneficial for business and education. It makes all human activities or activities easier in
information technology. However, it needs to be balanced with an information system audit to prevent losses at Thrift Vansesco
Boutique. Thrift Vansesco Boutique is a business engaged in the clothing sector. Thrift Vansesco Boutique is located at Jl. Teladan
Km, 2 No. 02 Tanjungpinang Barat, Riau Islands. The study aims to determine how well the web information system functions in the
business transaction process at Thrift Vansesco Boutique, make suggestions and improvements to governance after finding an
imbalance between the governance used and determine the level of maturity of the Thrift Vansesco Boutique website implementation
as expected in the implemented structure. In this case study, the COBIT 4.1 method is used as the framework, and data collection is
carried out by interviewing the resource persons, namely the owner and admin of the store. The data analysis process consists of
determining the domain, controlling, determining indicators and maturity levels.

Audit Sistem Informasi Keuangan Kas Perumahan Pondok Kelapa Menggunakan Framework COBIT 2019

2025-04-16T17:30:10+07:00

For good cash management for company income, determining responsibility is the main goal. This ensures that there is sufficient cash available, not too much, but not too little, to compromise the company's liquidity. For the purpose of assessing IT governance, Pondok Kelapa Housing was chosen due to the fact that technology can help manage village finances. COBIT 2019 is a standard that can be used to measure the use of information technology. Therefore, an audit was carried out on the Pondok Kelapa Housing Cash financial information system application (SISKASPokel) to find out whether the system application was effective, efficient and manageable, and whether the application met end-user needs. In COBIT 2019, the two main topics are governance and management. DSS (Deliver, Service, and Support) is a process sub domain owned by management. The objective capability level of the process shows that the activity has been running but has not been completed well. The objective capabilities of DSS02 and DSS03 are at level 2 with an achievement score of 81.53%. At level 3, DSS02 and DSS03 capabilities are at level 3. With GAP recommendations, it is hoped that important company data or information can be improved.

Information System Audit on FKPQ Tanjungpinang Website Using Cobit 5.0 Domain EDM Standard (Evaluate, Direct, and Monitor)

2025-04-16T17:29:57+07:00

FKPQ is an abbreviation for Qur'an education community forum. FKPQ is assisted by using a website provided by the Ministry of Religion, namely the website emis.kemenag.go.id. This system provides a form for inputting various data starting from data related to the FKPQ itself to data from Koran education institutions (LPQ) which will be submitted to each LPQ. In using this system, LPQ experienced several problems related to system performance, therefore an information system audit was carried out using the COBIT 5.0 EDM domain standard which is useful for broadcasting the system and then providing controls or recommendations for improving system performance. The overall results obtained are that this emissions system is at capability level 2 in the managed process with a value of 2.5. This indicates that during the audit process, this EMIS system still needs a lot of improvements related to governance related to system performance, in this way it is related to the governance of election forms which must be prioritized with no forms that include the results of reporting LPQ data, so that This can reduce the processing time for filling in data on the emissions system. Apart from that, this improvement is also expected to reduce the burden on the LPQ because it does not need to carry out tasks that are not its responsibility.

Analisis Kepuasan Pengguna Pada SINTAK STT Indonesia Tanjung Pinang Menggunakan Pieces Framework

2025-04-16T17:29:44+07:00

The SINTAK Reporting Information System at STT Indonesia Tanjung Pinang is a system used to record students' academic activity transcripts, which serve as a mandatory requirement for the final examination process, with a minimum score of 60 points. However, in its implementation, SINTAK still has several features that can be further developed to enhance user convenience. Additionally, an analysis of user satisfaction with this system has been conducted using the Pieces Framework. This study aims to analyze user satisfaction levels regarding SINTAK and identify features that need improvement. The research employs a qualitative approach with descriptive analysis and an inductive method. Data collection methods include observation, interviews, literature review, and questionnaire distribution using a purposive sampling technique involving 87 respondents who are system users. The results indicate that the six variables in the Pieces Framework received average scores reflecting user satisfaction: performance (3.75, SATISFIED category), information & data (3.67, SATISFIED category), economic (3.51, SATISFIED category), control & security (3.71, SATISFIED category), efficiency (3.87, SATISFIED category), and service (3.79, SATISFIED category). These findings suggest that while SINTAK has met user needs, there are opportunities for further development to improve the system's effectiveness and efficiency.